Contact Timely Help
Support that feels human.
Whether you need help with your account, an appointment, your practitioner profile, or something else, send us a message and we will help you find the right next step.
Account supportPractitioner enquiriesPrivacy questions
Direct support
Call, WhatsApp or email
Please avoid including highly sensitive medical information in a general support message.
Support channels
Choose the right route
A clearer subject helps us understand what you need before opening your message.
Account and booking support
Need help signing in, choosing a practitioner, booking, or rescheduling a session?
Email supportPractitioner enquiries
Interested in joining the Timely Help practitioner network or updating your profile?
Practitioner teamPrivacy and data requests
For questions about your personal information, privacy, or account data.
Privacy support